Advantages for installers:

With standard monitoring, a message is only sent when the charging point stops responding and in all likelihood no longer functions properly. With pro monitoring, additional attempts are made to solve the problem automatically. This prevents charging points from not being operational and unnecessary need for a technician to go out to solve the problem.

We think it is important that if we are successful, we can also share that success with our partners. We have come up with a very interesting solution for this. If you would like more information about your kickback fee, please feel free to contact us.

In almost all cases, manufacturers and/or installers give advice on which management platform is suitable for the customer. The customers register on that relevant management system with the result that the customers also become customers of this party. The customer has to deal with various parties for his charging solution(s). At Robo Charge you have the choice to let your customers remain your customers in a white-label platform. Even the invoicing comes from you as an installer.

The platform allows you to manage/manage both your charging solutions (CPO) and charging tags (EMSP). Through a role-based portal, you as a producer, installer, operator, customer and various guest roles can easily access the functionality available to you. Are you missing something? No problem, let us know.

Many charging point managers or manufacturers have a complete helpdesk team ready day and night to provide EV users with support. The Robo Charge 24/7 support immediately replaces all 1st-line employees, saving many costs. In addition, the EV driver in distress hardly experiences long waiting times.

Branding is important to you as an installer and that is why we deliver the platform with the look and feel of your company.

We support charging solutions with the OCPP protocol. Okay, we have not yet linked all charging solutions to our platform, but that is not a problem as far as we are concerned. In the case of a new brand of OCPP controller, we are simply going to carry out an extensive test quickly, easily and completely free of charge. We are also currently working hard to support the latest OCPP protocol.