Who places these cookies?
How long do cookies last?
First party cookies are cookies that Robo Charge places and manages. They are specific to the visited Robo Charge website or app.
Third party cookies (third party) are cookies that a third party places and manages. They are placed during your visit to a Robo Charge website or when you use a Robo Charge app. They ensure that certain data is sent to third parties when you visit the Robo Charge website or app.
How long do cookies last ?
Temporary cookies (or “session” cookies) are temporarily stored in your browser or app. As soon as you close your browser or app, those cookies are automatically deleted.
Permanent cookies (or “persistent” cookies) remain on your computer or mobile device, even if you close the browser or the app. They make it possible to recognize you during later visits. They remain on your device until their expiry date is reached, a new version of the cookie is installed, or you manually delete them.
What types of cookies does Robo Charge use?
We use different types of cookies on the website and in Robo Charge’s apps. The use of the type of cookies can differ per app. Furthermore, a cookie can also have several purposes.
- Necessary cookies: these cookies are essential to be able to visit our websites and apps and to use certain parts of them. These cookies allow you, for example, to navigate between the different parts of the websites and apps, to fill in forms, to place orders and to keep track of the content of your shopping cart. Even if you want to log in with your personal account, for example on the MyRoboCharge portal page, cookies are necessary to check your identity in a secure manner before we give access to your personal information. If you refuse these cookies, certain parts of the website / app will not work or will not work optimally. Functional cookies: the functional cookies are the cookies that facilitate the functioning of our websites and apps and make it more pleasant for the visitor and ensure that you get a more personalized browsing experience. These are, for example, the cookies that remember your language preference and your customer segment, as well as the cookie that keeps track of whether you have already been asked to take part in a survey so that we do not submit the same survey to you every time. When you log in to MyRoboCharge, a cookie is placed in your browser that allows us to recognize you as a visitor to our website and to adapt the content on our website www.Robo-Charge.com to your personal situation, even if you visit are not logged in to MyRoboCharge.
Robo Charge can share cookie information with selected partners to show you advertisements that may be more relevant to you. These partners do not receive any information that allows to identify you;
– Robo Charge cookie can share information about an online advertising network with Mediahuis NV that acts as operator of the advertising platform. This allows Robo Charge and the advertising network partners to make advertisements more relevant to you based on your surfing behavior on the advertising network’s websites. Only Mediahuis can read these cookies and the partners of the network do not receive any information that allows them to identify you.
This processing is based on your consent. If you wish to withdraw your consent, you can do so via the cookie manager.
Some of our web pages may contain electronic images called “web beacons” (also known as “clear gifs”), allowing us to count the users who have visited the affected pages. Web beacons collect only limited information including a cookie number, the date and time the page is displayed and a description of the page on which the web beacon is placed. External advertisers with whom Robo Charge collaborates can also place such web beacons on the Robo Charge websites. These beacons do not contain identifiable personal data and are only used to track the effectiveness of a specific campaign.
Via this link you can find an up-to-date list of the cookies that Robo Charge uses, who places them and what they serve for. Via this link you can adjust your cookie settings for the Robo Charge websites.
List of partners with whom Robo Charge shares cookie information
E-Violin, Mauritskade 63. Amsterdam,The Netherlands
Strato AG, Pascalstraße 10 10587 Berlin, Germany
E-Clearing, Krefelder Straße 195 52070 Aachen, Germany
What is the impact of your cookie choice?
If you make a choice on a website of the domain Robo-Charge.com, this choice applies to all websites with “Robo-Charge.com in the address as well as for the online advertising network managed by Robo Charge. If you use multiple browsers (for example Internet Explorer, Safari, Chrome) then you have to make a choice for each browser separately.
How do I see which cookies have been placed on my device and how do I delete / manage them?
You can refuse the installation of cookies via your browser settings. More information about disabling cookies or managing the cookie settings for your browser can be found in the following list:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=nl
Firefox : https://support.mozilla.org/nl/kb/cookies-in-en-uitschakelen-websites-voorkeuren
Internet Explorer : https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies
Safari (iOS): https://support.apple.com/nl-be/HT201265
Safari (MacOS) : https://support.apple.com/kb/ph21411?locale=nl_BE
You can also delete the already installed cookies from your computer or mobile device at any time.
Refuse advertising cookies:
If you want to refuse the advertising cookies (e.g. from Google or Criteo), you can do this via the website http://www.youronlinechoices.com/
If you do not want to receive advertising based on your surfing behavior and the remarketing cookies, such as those from Google, you can change the settings of the Google Ads Preferences Manager. Google also recommends installing the Google Analytics Opt-out Browser Add-on.
The following link contains additional information on how to control what information is shared by your web browser when you interact with Google services on third party websites and apps: https://policies.google.com/privacy/partners.